:root {
  color-scheme: light;
  --cafe: #816a63;
  --cafe-osc: #5e4a44;
  --tinta: #3f302b;
  --tinta-suave: #7d6b64;
  --naranja: #f5a24a;
  --naranja-osc: #dd842b;
  --naranja-claro: #fde6c8;
  --crema: #fbf5ec;
  --crema-2: #f3e8d6;
  --blanco: #fffdf9;
  --linea: #eadcc8;
  --verde: #4f9a5b;
  --verde-claro: #e3f2e1;
  --rojo: #c8483d;
  --sombra: 0 1px 2px rgba(63, 48, 43, .06), 0 8px 24px rgba(63, 48, 43, .08);
  --sombra-alta: 0 30px 60px -20px rgba(63, 48, 43, .35), 0 12px 24px -12px rgba(63, 48, 43, .25);
  --display: 'Fraunces', Georgia, serif;
  --texto: 'Nunito', system-ui, sans-serif;
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  font-family: var(--texto);
  color: var(--tinta);
  background:
    radial-gradient(1200px 600px at 85% -10%, #fde9cf 0%, transparent 60%),
    radial-gradient(900px 500px at -10% 110%, #f1e2cc 0%, transparent 60%),
    var(--crema);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}
button { font: inherit; color: inherit; cursor: pointer; }
input, select { font: inherit; color: inherit; }
[hidden] { display: none !important; }

/* ---------- barra superior ---------- */
.barra {
  position: sticky; top: 0; z-index: 20;
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 12px 28px;
  background: rgba(251, 245, 236, .82);
  backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--linea);
}
.barra-marca { display: flex; align-items: center; gap: 14px; min-width: 0; }
.barra-logo { height: 34px; }
.barra-sep { width: 1px; height: 24px; background: var(--linea); }
.barra-titulo { font-size: 14px; color: var(--tinta-suave); white-space: nowrap; }
.barra-titulo b { color: var(--cafe); }
.vistas { display: flex; gap: 4px; background: var(--crema-2); padding: 4px; border-radius: 999px; }
.vista-btn {
  border: 0; background: transparent; padding: 8px 16px; border-radius: 999px;
  font-weight: 700; font-size: 14px; color: var(--tinta-suave); position: relative;
  transition: background .2s, color .2s;
}
.vista-btn:hover { color: var(--tinta); }
.vista-btn.activa { background: var(--blanco); color: var(--cafe-osc); box-shadow: var(--sombra); }
.lbl-corto { display: none; }
.badge {
  display: inline-grid; place-items: center; min-width: 18px; height: 18px; padding: 0 5px;
  background: var(--naranja); color: #fff; border-radius: 99px; font-size: 11px; margin-left: 4px;
}

main { max-width: 1200px; margin: 0 auto; padding: 32px 28px 24px; }
.vista { display: none; }
.vista.activa { display: block; animation: aparecer .35s ease; }
@keyframes aparecer { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }

.pie { text-align: center; font-size: 12px; color: var(--tinta-suave); padding: 12px 16px 28px; }
.eyebrow { margin: 0 0 6px; font-size: 13px; font-weight: 800; letter-spacing: .08em; text-transform: uppercase; color: var(--naranja-osc); }
.h1 { font-family: var(--display); font-weight: 700; font-size: 34px; line-height: 1.1; margin: 0; color: var(--cafe-osc); letter-spacing: -.01em; }
.mini { font-size: 13px; color: var(--tinta-suave); margin: 0; }

/* ---------- vista cliente ---------- */
.vista-cliente.activa { display: grid; grid-template-columns: 1fr auto; gap: 64px; align-items: center; }
.guia { max-width: 440px; justify-self: end; }
.guia-paso { font-weight: 800; color: var(--naranja-osc); font-size: 13px; letter-spacing: .08em; text-transform: uppercase; margin: 0 0 10px; }
.guia-titulo { font-family: var(--display); font-weight: 700; font-size: 40px; line-height: 1.08; margin: 0 0 14px; color: var(--cafe-osc); letter-spacing: -.015em; }
.guia-texto { font-size: 17px; line-height: 1.55; color: var(--tinta-suave); margin: 0 0 32px; }
.demo { background: var(--blanco); border: 1px solid var(--linea); border-radius: 18px; padding: 18px; box-shadow: var(--sombra); }
.demo-titulo { margin: 0 0 12px; font-size: 12px; font-weight: 800; text-transform: uppercase; letter-spacing: .08em; color: var(--tinta-suave); }
.demo-fila { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 8px 0; font-weight: 600; font-size: 14px; }
.segmentado { display: flex; background: var(--crema-2); border-radius: 10px; padding: 3px; }
.segmentado button { border: 0; background: transparent; padding: 6px 12px; border-radius: 8px; font-size: 13px; font-weight: 700; color: var(--tinta-suave); }
.segmentado button.activo { background: var(--blanco); color: var(--cafe-osc); box-shadow: 0 1px 3px rgba(0,0,0,.1); }
.demo-check { cursor: pointer; }
.demo-check input { position: absolute; opacity: 0; pointer-events: none; }
.switch { width: 40px; height: 24px; border-radius: 99px; background: var(--linea); position: relative; transition: background .2s; flex: none; }
.switch::after { content: ''; position: absolute; top: 3px; left: 3px; width: 18px; height: 18px; border-radius: 50%; background: #fff; box-shadow: 0 1px 3px rgba(0,0,0,.2); transition: transform .2s; }
.demo-check input:checked + .switch { background: var(--naranja); }
.demo-check input:checked + .switch::after { transform: translateX(16px); }
.demo-check input:focus-visible + .switch { outline: 2px solid var(--naranja-osc); outline-offset: 2px; }
.demo-reiniciar { margin-top: 10px; width: 100%; border: 1px dashed var(--linea); background: transparent; border-radius: 10px; padding: 10px; font-weight: 700; color: var(--cafe); font-size: 14px; }
.demo-reiniciar:hover { background: var(--crema); }

/* teléfono */
.telefono {
  width: 390px; height: min(800px, max(660px, calc(100vh - 110px))); border-radius: 54px; padding: 12px;
  background: linear-gradient(145deg, #4a3a35, #2b211e);
  box-shadow: var(--sombra-alta), inset 0 0 0 2px #5e4a44;
  position: relative; flex: none;
}
.telefono-isla { position: absolute; top: 24px; left: 50%; transform: translateX(-50%); width: 110px; height: 30px; border-radius: 20px; background: #120d0b; z-index: 5; }
.pantalla {
  width: 100%; height: 100%; border-radius: 42px; overflow: hidden; position: relative;
  background: var(--crema);
}
.paso {
  position: absolute; inset: 0; display: flex; flex-direction: column;
  padding: 64px 22px 26px; overflow-y: auto; overflow-x: hidden;
  opacity: 0; visibility: hidden; transform: translateX(24px);
  transition: opacity .35s ease, transform .35s ease, visibility 0s .35s;
  scrollbar-width: none;
}
.paso::-webkit-scrollbar { display: none; }
.paso.activo { opacity: 1; visibility: visible; transform: none; transition: opacity .35s ease, transform .35s ease; }

/* botones */
.btn { border: 0; border-radius: 16px; padding: 17px 20px; font-weight: 800; font-size: 17px; width: 100%; transition: transform .12s, box-shadow .2s, background .2s; }
.btn:active { transform: scale(.98); }
.btn-principal { background: var(--cafe); color: #fff; box-shadow: 0 8px 18px -8px rgba(94, 74, 68, .7); }
.btn-principal:hover { background: var(--cafe-osc); }
.btn-naranja { background: var(--naranja); color: #fff; box-shadow: 0 10px 22px -8px rgba(221, 132, 43, .8); font-size: 19px; }
.btn-naranja:hover { background: var(--naranja-osc); }

/* 1. hero */
.hero { position: relative; text-align: center; padding-top: 8px; }
.hero-deco {
  position: absolute; inset: -80px -40px auto; height: 330px; z-index: 0;
  background: radial-gradient(closest-side, rgba(245, 162, 74, .28), transparent 75%);
}
.hero > *:not(.hero-deco) { position: relative; }
.hero-logo { width: 150px; margin: 6px auto 18px; display: block; }
.hero-chip { display: inline-block; margin: 0 0 14px; padding: 6px 12px; border-radius: 99px; background: var(--blanco); border: 1px solid var(--linea); font-size: 12px; font-weight: 800; color: var(--naranja-osc); letter-spacing: .05em; text-transform: uppercase; }
.hero-titulo { font-family: var(--display); font-size: 44px; line-height: 1; margin: 0 0 16px; color: var(--cafe-osc); font-weight: 800; letter-spacing: -.02em; }
.hero-titulo em { color: var(--naranja); font-style: italic; }
.hero-texto { font-size: 16px; line-height: 1.5; color: var(--tinta-suave); margin: 0 6px; }
.hero-texto b { color: var(--tinta); }
.premios-scroll { display: flex; justify-content: center; gap: 8px; overflow-x: auto; margin: 22px -22px 0; padding: 4px 22px; scrollbar-width: none; }
.premios-scroll::-webkit-scrollbar { display: none; }
.premio-mini { flex: none; background: var(--blanco); border: 1px solid var(--linea); border-radius: 14px; padding: 10px 14px; font-weight: 700; font-size: 14px; display: flex; align-items: center; gap: 8px; }
.premio-mini.destacado { background: var(--cafe); color: #fff; border-color: var(--cafe); }
.pm-n { font-family: var(--display); color: var(--naranja); font-weight: 800; }
.pie-paso { margin-top: auto; padding-top: 20px; text-align: center; display: grid; gap: 10px; }

/* 2. registro */
.paso-cabecera { display: flex; align-items: center; gap: 14px; margin-bottom: 18px; }
.volver { width: 38px; height: 38px; flex: none; border-radius: 12px; border: 1px solid var(--linea); background: var(--blanco); font-size: 18px; }
.progreso { flex: 1; height: 6px; border-radius: 99px; background: var(--crema-2); overflow: hidden; }
.progreso span { display: block; height: 100%; background: var(--naranja); border-radius: 99px; }
.form { display: grid; gap: 12px; }
.form-titulo { font-family: var(--display); font-size: 22px; margin: 6px 0 0; color: var(--cafe-osc); font-weight: 700; }
.campos-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.campo { display: grid; gap: 5px; font-size: 13px; font-weight: 700; color: var(--tinta-suave); }
.campo input, .campo select {
  border: 1.5px solid var(--linea); background: var(--blanco); border-radius: 12px; padding: 12px 13px;
  font-size: 16px; font-weight: 600; color: var(--tinta); outline: none; width: 100%; min-width: 0;
  transition: border-color .2s, box-shadow .2s;
}
.campo select { appearance: none; background-image: linear-gradient(45deg, transparent 50%, var(--cafe) 50%), linear-gradient(135deg, var(--cafe) 50%, transparent 50%); background-position: calc(100% - 18px) 52%, calc(100% - 13px) 52%; background-size: 5px 5px; background-repeat: no-repeat; }
.campo input:focus, .campo select:focus { border-color: var(--naranja); box-shadow: 0 0 0 4px rgba(245, 162, 74, .18); }
.campo input.invalido { border-color: var(--rojo); }
.pregunta { border: 0; padding: 0; margin: 0; }
.pregunta legend { font-weight: 800; font-size: 15px; margin-bottom: 9px; padding: 0; }
.pregunta legend small { font-weight: 600; color: var(--tinta-suave); font-size: 12px; margin-left: 4px; }
.chips { display: flex; flex-wrap: wrap; gap: 7px; }
.chips button {
  border: 1.5px solid var(--linea); background: var(--blanco); border-radius: 99px; padding: 8px 13px;
  font-size: 14px; font-weight: 700; color: var(--tinta); transition: all .15s;
}
.chips button:hover { border-color: var(--naranja); }
.chips button.sel { background: var(--cafe); border-color: var(--cafe); color: #fff; }
.chips.invalido button { border-color: #e6b3ae; }
.check { display: flex; gap: 10px; align-items: flex-start; font-size: 14px; font-weight: 600; line-height: 1.4; padding: 12px; background: var(--blanco); border: 1px solid var(--linea); border-radius: 12px; cursor: pointer; }
.check input { width: 20px; height: 20px; accent-color: var(--cafe); flex: none; margin: 0; }
.check small { color: var(--tinta-suave); }
.legal { font-size: 12px; color: var(--tinta-suave); text-align: center; margin: 2px 0; }
.error { color: var(--rojo); font-weight: 700; font-size: 14px; text-align: center; margin: 0; }

/* 3. inscripto */
.confirmacion { text-align: center; display: grid; justify-items: center; gap: 10px; padding-top: 6px; }
.sello svg { width: 70px; height: 70px; }
.sello circle { fill: var(--verde-claro); stroke: var(--verde); stroke-width: 2.5; }
.sello path { fill: none; stroke: var(--verde); stroke-width: 4; stroke-linecap: round; stroke-linejoin: round; stroke-dasharray: 40; stroke-dashoffset: 40; }
.paso.activo .sello path { animation: trazo .5s .25s ease forwards; }
@keyframes trazo { to { stroke-dashoffset: 0; } }
.titulo-grande { font-family: var(--display); font-size: 34px; margin: 4px 0 0; color: var(--cafe-osc); font-weight: 800; letter-spacing: -.015em; }
.texto-centro { font-size: 16px; line-height: 1.5; color: var(--tinta-suave); margin: 0; }
.texto-centro b { color: var(--tinta); }
.ticket-sorteo { display: flex; justify-content: space-between; align-items: center; gap: 12px; width: 100%; background: var(--blanco); border: 1.5px dashed var(--linea); border-radius: 14px; padding: 12px 16px; font-size: 13px; color: var(--tinta-suave); font-weight: 700; margin-top: 4px; }
.ticket-sorteo b { font-family: var(--display); font-size: 20px; color: var(--cafe); }
.tarjeta-juego {
  margin-top: 22px; border-radius: 24px; padding: 22px 20px 20px; text-align: center; color: #fff;
  background: radial-gradient(circle at 80% 0%, rgba(245, 162, 74, .5), transparent 55%), linear-gradient(160deg, #8d7169, #5e4a44);
  box-shadow: 0 20px 36px -18px rgba(63, 48, 43, .7);
  display: grid; gap: 10px;
}
.tj-chip { justify-self: center; margin: 0; padding: 5px 11px; border-radius: 99px; background: rgba(255,255,255,.16); font-size: 11px; font-weight: 800; letter-spacing: .07em; text-transform: uppercase; }
.tarjeta-juego h3 { font-family: var(--display); font-size: 26px; line-height: 1.1; margin: 0; font-weight: 700; }
.tarjeta-juego h3 em { color: var(--naranja); }
.tarjeta-juego p { margin: 0; opacity: .9; font-size: 15px; }
.tarjeta-juego .mini { color: rgba(255,255,255,.85); }
.reglas-intentos { display: flex; justify-content: center; gap: 12px; margin: 4px 0; }
.ri { display: grid; justify-items: center; gap: 6px; background: rgba(255,255,255,.12); padding: 10px 14px; border-radius: 14px; font-size: 12px; font-weight: 800; }
.par { display: inline-flex; gap: 3px; }
.par i { width: 18px; height: 24px; border-radius: 4px; background: var(--naranja); box-shadow: inset 0 0 0 2px rgba(255,255,255,.5); }
.par i:last-child { transform: rotate(8deg); }
.par i:first-child { transform: rotate(-6deg); }
.tarjeta-agotado { margin-top: 22px; background: var(--blanco); border: 1px solid var(--linea); border-radius: 22px; padding: 22px; text-align: center; }
.ta-icono { font-size: 30px; }
.tarjeta-agotado h3 { font-family: var(--display); font-size: 20px; margin: 8px 0 6px; color: var(--cafe-osc); }
.tarjeta-agotado p { margin: 0; color: var(--tinta-suave); }

/* 4. juego */
.juego-cabecera { display: flex; gap: 12px; align-items: center; margin-bottom: 14px; }
.jc-espiga { width: 34px; }
.jc-titulo { font-family: var(--display); font-weight: 800; font-size: 22px; margin: 0; color: var(--cafe-osc); }
.jc-estado { margin: 2px 0 0; font-weight: 700; color: var(--naranja-osc); font-size: 14px; min-height: 18px; }
.intentos { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 14px; }
.intento { display: flex; align-items: center; gap: 10px; background: var(--blanco); border: 1.5px solid var(--linea); border-radius: 14px; padding: 9px 12px; font-size: 14px; transition: all .3s; }
.intento .par i { width: 14px; height: 19px; background: var(--crema-2); box-shadow: inset 0 0 0 1.5px var(--linea); }
.intento.actual { border-color: var(--naranja); box-shadow: 0 0 0 4px rgba(245, 162, 74, .16); }
.intento.actual .par i { background: var(--naranja); box-shadow: none; }
.intento.usado { opacity: .5; }
.intento.usado b { text-decoration: line-through; }
.tablero-wrap { position: relative; }
.tablero { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; }
.carta { aspect-ratio: 3 / 4; perspective: 700px; border: 0; padding: 0; background: none; position: relative; }
.carta:disabled { cursor: default; }
.carta-in { position: absolute; inset: 0; transform-style: preserve-3d; transition: transform .45s cubic-bezier(.3, .7, .3, 1.2); }
.carta.abierta .carta-in { transform: rotateY(180deg); }
.cara { position: absolute; inset: 0; border-radius: 12px; backface-visibility: hidden; -webkit-backface-visibility: hidden; display: grid; place-items: center; }
.dorso {
  background:
    radial-gradient(circle at 50% 50%, rgba(255,255,255,.08) 0 30%, transparent 31%),
    repeating-linear-gradient(45deg, rgba(255,255,255,.05) 0 6px, transparent 6px 12px),
    linear-gradient(160deg, #8d7169, #6a544d);
  box-shadow: 0 4px 10px -4px rgba(63, 48, 43, .5), inset 0 0 0 2px rgba(255,255,255,.12);
}
.dorso img { width: 42%; filter: drop-shadow(0 2px 2px rgba(0,0,0,.2)); }
.frente { transform: rotateY(180deg); background: var(--blanco); box-shadow: 0 4px 10px -4px rgba(63, 48, 43, .35), inset 0 0 0 2px var(--linea); padding: 6px 4px 4px; grid-template-rows: 1fr auto; }
.frente svg { width: 86%; height: auto; }
.frente span { font-size: 10px; font-weight: 800; color: var(--cafe); letter-spacing: .02em; text-transform: uppercase; }
.carta:not(:disabled):hover .dorso { box-shadow: 0 8px 16px -6px rgba(63, 48, 43, .6), inset 0 0 0 2px var(--naranja); }
.carta.par-ok .frente { box-shadow: 0 0 0 3px var(--verde), 0 10px 20px -6px rgba(79, 154, 91, .6); animation: latido .6s ease 2; }
.carta.par-no .frente { box-shadow: 0 0 0 3px var(--rojo); animation: sacudir .4s ease; }
@keyframes latido { 50% { transform: rotateY(180deg) scale(1.08); } }
@keyframes sacudir { 25% { translate: -4px 0; } 75% { translate: 4px 0; } }
.cuenta { position: absolute; inset: 0; display: grid; place-items: center; pointer-events: none; }
.cuenta span { width: 90px; height: 90px; border-radius: 50%; display: grid; place-items: center; background: rgba(255, 253, 249, .92); box-shadow: var(--sombra-alta); font-family: var(--display); font-size: 48px; font-weight: 800; color: var(--naranja-osc); animation: pop .9s ease; }
@keyframes pop { 0% { transform: scale(.5); opacity: 0; } 25% { transform: scale(1.1); opacity: 1; } 100% { transform: scale(1); } }
.juego-pie { text-align: center; margin-top: 14px; }

/* 5a. cupón */
.cupon-wrap { display: grid; gap: 12px; justify-items: center; padding-top: 4px; position: relative; z-index: 1; }
.cupon { position: relative; width: 100%; border-radius: 26px; padding: 4px; overflow: hidden; isolation: isolate; }
.cupon-borde { position: absolute; inset: -60%; z-index: -1; background: conic-gradient(from 0deg, var(--naranja), #ffd9a6, var(--cafe), var(--naranja), #ffd9a6, var(--cafe), var(--naranja)); animation: girar 4s linear infinite; }
@keyframes girar { to { transform: rotate(360deg); } }
.cupon.entregado .cupon-borde { animation: none; background: #cdbfb4; }
.cupon-interior { background: var(--blanco); border-radius: 22px; padding: 18px 18px 14px; }
.cupon-top { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.cupon-logo { height: 30px; }
.cupon-estado { font-size: 11px; font-weight: 800; padding: 6px 10px; border-radius: 99px; text-transform: uppercase; letter-spacing: .04em; }
.cupon-estado.pendiente { background: var(--naranja-claro); color: var(--naranja-osc); }
.cupon-estado.entregado { background: var(--crema-2); color: var(--tinta-suave); }
.cupon-gano { font-family: var(--display); font-size: 22px; margin: 14px 0 0; color: var(--tinta-suave); font-weight: 700; text-align: center; }
.cupon-producto { text-align: center; }
.cupon-ilus { width: 120px; margin: 0 auto; animation: flotar 3s ease-in-out infinite; }
@keyframes flotar { 50% { transform: translateY(-6px) rotate(-2deg); } }
.cupon-producto h2 { font-family: var(--display); font-size: 32px; line-height: 1.05; margin: 0; color: var(--cafe-osc); font-weight: 800; letter-spacing: -.015em; }
.cupon-perfora { margin: 16px -18px 12px; border-top: 2px dashed var(--linea); position: relative; }
.cupon-perfora::before, .cupon-perfora::after { content: ''; position: absolute; top: -12px; width: 22px; height: 22px; border-radius: 50%; background: var(--crema); }
.cupon-perfora::before { left: -11px; } .cupon-perfora::after { right: -11px; }
.cupon-datos { display: grid; grid-template-columns: 1fr 1fr; gap: 10px 12px; margin: 0; }
.cupon-datos div { min-width: 0; }
.cupon-datos dt { font-size: 11px; font-weight: 800; color: var(--tinta-suave); text-transform: uppercase; letter-spacing: .05em; }
.cupon-datos dd { margin: 2px 0 0; font-weight: 800; font-size: 15px; }
.cupon-codigo { font-family: ui-monospace, 'SF Mono', Menlo, monospace; font-size: 18px !important; letter-spacing: .08em; color: var(--cafe); }
.cupon-reloj { margin-top: 14px; display: flex; align-items: center; justify-content: center; gap: 8px; background: var(--crema); border-radius: 12px; padding: 9px; font-size: 14px; font-weight: 700; color: var(--tinta-suave); }
.cupon-reloj b { font-family: ui-monospace, 'SF Mono', Menlo, monospace; color: var(--tinta); font-size: 16px; }
.punto-vivo { width: 9px; height: 9px; border-radius: 50%; background: #e0433a; box-shadow: 0 0 0 0 rgba(224, 67, 58, .6); animation: pulso 1.2s infinite; }
@keyframes pulso { 70% { box-shadow: 0 0 0 8px rgba(224, 67, 58, 0); } 100% { box-shadow: 0 0 0 0 rgba(224, 67, 58, 0); } }
.cupon.entregado .cupon-interior > *:not(.cupon-top) { opacity: .45; filter: grayscale(.6); }
.cupon.entregado .cupon-ilus { animation: none; }
.cupon-nota { text-align: center; padding: 0 8px; }
.sello-entregado {
  position: absolute; top: 160px; left: 50%; transform: translateX(-50%) rotate(-12deg); z-index: 3;
  border: 4px solid var(--rojo); color: var(--rojo); border-radius: 12px; padding: 8px 18px; text-align: center;
  background: rgba(255, 253, 249, .9); display: grid; animation: estampar .35s cubic-bezier(.2, 1.6, .4, 1);
}
.sello-entregado b { font-family: var(--display); font-size: 30px; letter-spacing: .06em; }
.sello-entregado span { font-weight: 800; font-size: 13px; }
@keyframes estampar { from { transform: translateX(-50%) rotate(-12deg) scale(2.2); opacity: 0; } }
.confeti { position: absolute; inset: 0; pointer-events: none; overflow: hidden; z-index: 4; }
.confeti i { position: absolute; top: -12px; width: 8px; height: 13px; border-radius: 2px; animation: caer linear forwards; }
@keyframes caer { to { transform: translateY(820px) rotate(720deg); } }

/* 5b. perdió */
.perdio-ilus { width: 130px; display: flex; justify-content: center; margin-bottom: 4px; }
.perdio-ilus svg { width: 70px; }
.perdio-ilus svg:first-child { transform: rotate(-10deg); }
.perdio-ilus svg:last-child { transform: rotate(10deg) translateX(-10px); }

/* ---------- caja ---------- */
.caja { max-width: 860px; margin: 0 auto; }
.caja-cabecera, .panel-cabecera { display: flex; justify-content: space-between; align-items: flex-end; gap: 16px; flex-wrap: wrap; margin-bottom: 20px; }
.buscador input { border: 1.5px solid var(--linea); background: var(--blanco); border-radius: 14px; padding: 12px 16px; width: 300px; max-width: 100%; font-size: 15px; outline: none; }
.buscador input:focus { border-color: var(--naranja); }
.caja-resumen { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-bottom: 18px; }
.caja-resumen div { background: var(--blanco); border: 1px solid var(--linea); border-radius: 16px; padding: 14px 18px; display: grid; }
.caja-resumen b { font-family: var(--display); font-size: 26px; color: var(--cafe-osc); }
.caja-resumen span { font-size: 13px; color: var(--tinta-suave); font-weight: 700; }
.caja-lista { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.caja-item {
  display: grid; grid-template-columns: 64px 1fr auto auto; gap: 16px; align-items: center;
  background: var(--blanco); border: 1px solid var(--linea); border-radius: 18px; padding: 12px 16px 12px 12px;
  box-shadow: var(--sombra); transition: opacity .3s, background .3s;
}
.caja-item.nuevo { border-color: var(--naranja); box-shadow: 0 0 0 4px rgba(245, 162, 74, .15), var(--sombra); animation: aparecer .4s ease; }
.caja-item.hecho { background: var(--crema); box-shadow: none; }
.caja-item.hecho .ci-ilus, .caja-item.hecho .ci-info { opacity: .5; }
.ci-ilus { width: 64px; height: 64px; border-radius: 14px; background: var(--crema); display: grid; place-items: center; }
.ci-ilus svg { width: 50px; }
.ci-info b { font-size: 17px; display: block; }
.ci-info span { font-size: 14px; color: var(--tinta-suave); }
.ci-codigo { font-family: ui-monospace, 'SF Mono', Menlo, monospace; font-weight: 800; font-size: 17px; letter-spacing: .06em; color: var(--cafe); background: var(--crema); padding: 6px 10px; border-radius: 10px; }
.btn-entregar { border: 0; background: var(--verde); color: #fff; font-weight: 800; padding: 13px 20px; border-radius: 12px; font-size: 15px; min-width: 130px; }
.btn-entregar:hover { filter: brightness(1.05); }
.ci-hecho { font-size: 13px; font-weight: 800; color: var(--verde); text-align: center; min-width: 130px; }
.caja-vacia { text-align: center; padding: 36px; color: var(--tinta-suave); background: var(--blanco); border: 1px dashed var(--linea); border-radius: 18px; }
.nota-demo { margin-top: 18px; padding: 14px 16px; border-radius: 14px; background: var(--naranja-claro); color: #7a4a1d; font-size: 14px; }

/* ---------- panel ---------- */
.panel-acciones { display: flex; gap: 8px; }
.btn-sec { border: 1.5px solid var(--linea); background: var(--blanco); border-radius: 12px; padding: 10px 14px; font-weight: 800; font-size: 14px; color: var(--cafe-osc); }
.btn-sec:hover { border-color: var(--cafe); }
.btn-sec-lleno { background: var(--cafe); color: #fff; border-color: var(--cafe); }
.pill-ejemplo { background: var(--crema-2); color: var(--tinta-suave); padding: 2px 8px; border-radius: 99px; letter-spacing: .03em; }
.kpis { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 14px; }
.kpi { background: var(--blanco); border: 1px solid var(--linea); border-radius: 18px; padding: 16px 18px; display: grid; gap: 2px; box-shadow: var(--sombra); }
.kpi span { font-size: 13px; font-weight: 800; color: var(--tinta-suave); }
.kpi b { font-family: var(--display); font-size: 36px; color: var(--cafe-osc); line-height: 1.1; }
.kpi small { font-size: 12px; color: var(--tinta-suave); font-weight: 600; }
.kpi-alerta b { color: var(--naranja-osc); }
.grilla-panel { display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px; }
.caja-panel { background: var(--blanco); border: 1px solid var(--linea); border-radius: 18px; padding: 18px; box-shadow: var(--sombra); min-width: 0; }
.span-2 { grid-column: span 2; }
.cp-cab { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; margin-bottom: 14px; flex-wrap: wrap; }
.cp-cab h2 { font-family: var(--display); font-size: 19px; margin: 0; color: var(--cafe-osc); font-weight: 700; }
.tabla-premios { width: 100%; border-collapse: collapse; font-size: 14px; }
.tabla-premios th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--tinta-suave); padding: 0 8px 8px; font-weight: 800; }
.tabla-premios td { padding: 8px; border-top: 1px solid var(--linea); vertical-align: middle; }
.tp-prod { display: flex; align-items: center; gap: 10px; font-weight: 800; }
.tp-prod svg { width: 32px; flex: none; }
.tp-barra { display: grid; gap: 4px; font-weight: 700; min-width: 90px; }
.tp-barra i { display: block; height: 6px; border-radius: 9px; background: var(--crema-2); overflow: hidden; }
.tp-barra i span { display: block; height: 100%; background: var(--naranja); border-radius: 9px; }
tr.pausado td { opacity: .5; }
tr.pausado td:last-child { opacity: 1; }
.tog { position: relative; display: inline-block; cursor: pointer; }
.tog input { position: absolute; opacity: 0; }
.tog .switch { display: block; }
.tog input:checked + .switch { background: var(--verde); }
.tog input:checked + .switch::after { transform: translateX(16px); }
.cupo-dia { margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--linea); }
.cd-txt { display: flex; justify-content: space-between; font-weight: 800; font-size: 14px; margin-bottom: 8px; }
.barra-cupo { height: 12px; border-radius: 99px; background: var(--crema-2); overflow: hidden; }
.barra-cupo span { display: block; height: 100%; border-radius: 99px; background: linear-gradient(90deg, var(--naranja), var(--naranja-osc)); transition: width .5s; }
.dona-wrap { position: relative; width: 170px; margin: 4px auto 12px; }
.dona { width: 100%; transform: rotate(-90deg); }
.dona-fondo { fill: none; stroke: #e7c9a3; stroke-width: 5; }
.dona-valor { fill: none; stroke: var(--cafe); stroke-width: 5; stroke-linecap: round; transform-origin: center; transform: rotate(90deg); }
.dona-centro { position: absolute; inset: 0; display: grid; place-content: center; text-align: center; }
.dona-centro b { font-family: var(--display); font-size: 32px; color: var(--cafe-osc); }
.dona-centro span { font-size: 12px; font-weight: 800; color: var(--tinta-suave); text-transform: uppercase; }
.leyenda { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; font-size: 14px; font-weight: 700; }
.leyenda li { display: flex; align-items: center; gap: 8px; }
.leyenda b { margin-left: auto; }
.leyenda i { width: 12px; height: 12px; border-radius: 4px; }
.leyenda .c1 { background: var(--cafe); } .leyenda .c2 { background: #e7c9a3; }
.leyenda .total { border-top: 1px solid var(--linea); padding-top: 8px; }
.columnas { display: grid; grid-auto-flow: column; grid-auto-columns: 1fr; gap: 6px; align-items: end; height: 170px; }
.col { display: grid; align-content: end; gap: 6px; height: 100%; text-align: center; }
.col-barra { display: flex; flex-direction: column-reverse; border-radius: 6px 6px 3px 3px; overflow: hidden; }
.col-barra .d { background: var(--cafe); } .col-barra .p { background: #e7c9a3; }
.col small { font-size: 10px; color: var(--tinta-suave); font-weight: 700; }
.col.hoy small { color: var(--naranja-osc); }
.barras { display: grid; gap: 9px; }
.bar { display: grid; gap: 4px; font-size: 13px; font-weight: 700; }
.bar-top { display: flex; justify-content: space-between; }
.bar-top b { color: var(--tinta-suave); }
.bar i { height: 8px; border-radius: 9px; background: var(--crema-2); display: block; overflow: hidden; }
.bar i span { display: block; height: 100%; border-radius: 9px; background: var(--naranja); }
.lista-num { list-style: none; padding: 0; margin: 0; display: grid; }
.lista-num li { display: flex; justify-content: space-between; padding: 10px 0; border-top: 1px solid var(--linea); font-size: 14px; font-weight: 700; }
.lista-num li:first-child { border-top: 0; }
.lista-num b { font-family: var(--display); font-size: 18px; color: var(--cafe-osc); }
.form-papel { display: grid; grid-template-columns: 1.4fr 1fr 1fr auto; gap: 8px; }
.form-papel input { border: 1.5px solid var(--linea); background: var(--crema); border-radius: 12px; padding: 10px 12px; font-size: 14px; outline: none; min-width: 0; }
.form-papel input:focus { border-color: var(--naranja); background: var(--blanco); }
.aviso-dup { margin: 10px 0 0; padding: 10px 12px; border-radius: 10px; background: #fbe4e1; color: #8b2e25; font-size: 13px; font-weight: 700; }
.ultimos-papel { list-style: none; margin: 12px 0 0; padding: 0; display: grid; gap: 6px; font-size: 13px; }
.ultimos-papel li { display: flex; justify-content: space-between; gap: 8px; padding: 8px 10px; background: var(--crema); border-radius: 10px; }
.ultimos-papel li span { color: var(--tinta-suave); }

/* ---------- cómo funciona ---------- */
.como { max-width: 960px; margin: 0 auto; }
.como-titulo { font-size: 42px; max-width: 700px; margin-bottom: 32px; }
.recorrido { list-style: none; padding: 0; margin: 0 0 32px; display: grid; grid-template-columns: repeat(5, 1fr); gap: 12px; }
.recorrido li { background: var(--blanco); border: 1px solid var(--linea); border-radius: 18px; padding: 18px 16px; box-shadow: var(--sombra); }
.rn { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 50%; background: var(--naranja); color: #fff; font-family: var(--display); font-weight: 800; font-size: 18px; margin-bottom: 12px; }
.recorrido h3 { margin: 0 0 6px; font-family: var(--display); color: var(--cafe-osc); font-size: 19px; }
.recorrido p { margin: 0; font-size: 14px; line-height: 1.5; color: var(--tinta-suave); }
.como-grilla { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.como-card { background: var(--blanco); border: 1px solid var(--linea); border-radius: 20px; padding: 22px; box-shadow: var(--sombra); }
.como-card h3 { font-family: var(--display); color: var(--cafe-osc); font-size: 22px; margin: 0 0 8px; }
.como-card p { font-size: 15px; line-height: 1.55; color: var(--tinta-suave); margin: 0 0 10px; }
.chances { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin: 12px 0; }
.chances div { background: var(--crema); border-radius: 14px; padding: 12px; display: grid; }
.chances b { font-family: var(--display); font-size: 30px; color: var(--naranja-osc); }
.chances span { font-size: 13px; font-weight: 700; color: var(--tinta-suave); }

/* ---------- responsive ---------- */
@media (max-width: 1000px) {
  .vista-cliente.activa { grid-template-columns: 1fr; gap: 28px; justify-items: center; }
  .guia { justify-self: center; text-align: center; max-width: 520px; }
  .guia-titulo { font-size: 30px; }
  .guia-texto { margin-bottom: 18px; }
  .demo { text-align: left; }
  .kpis { grid-template-columns: repeat(2, 1fr); }
  .grilla-panel { grid-template-columns: 1fr 1fr; }
  .recorrido { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 700px) {
  .barra { padding: 10px 16px; flex-direction: column; align-items: stretch; gap: 10px; }
  .barra-sep, .barra-titulo { display: none; }
  .barra-marca { justify-content: center; }
  .barra-logo { height: 28px; }
  .vistas { justify-content: space-between; }
  .vista-btn { padding: 8px 10px; font-size: 13px; flex: 1; white-space: nowrap; }
  .lbl-largo { display: none; }
  .lbl-corto { display: inline; }
  main { padding: 20px 16px 16px; }
  .h1 { font-size: 28px; }
  .como-titulo { font-size: 30px; }
  .grilla-panel, .como-grilla, .recorrido { grid-template-columns: 1fr; }
  .span-2 { grid-column: auto; }
  .caja-resumen { grid-template-columns: 1fr 1fr; }
  .caja-resumen div:last-child { grid-column: span 2; }
  .caja-item { grid-template-columns: 52px 1fr; }
  .ci-ilus { width: 52px; height: 52px; }
  .ci-ilus svg { width: 40px; }
  .ci-codigo { justify-self: start; }
  .btn-entregar, .ci-hecho { grid-column: span 2; width: 100%; }
  .caja-item .ci-codigo { grid-column: 2; }
  .form-papel { grid-template-columns: 1fr 1fr; }
  .form-papel input:first-child { grid-column: span 2; }
  .buscador input { width: 100%; }
  .buscador { width: 100%; }
  .tabla-premios th:nth-child(3), .tabla-premios td:nth-child(3) { display: none; }

  /* en un celular el mockup del cliente ocupa la pantalla, sin marco */
  .guia { order: 2; }
  .telefono { width: 100%; max-width: 420px; height: auto; padding: 0; border-radius: 0; background: none; box-shadow: none; }
  .telefono-isla { display: none; }
  .pantalla { border-radius: 24px; height: 760px; height: min(760px, calc(100svh - 150px)); min-height: 620px; box-shadow: var(--sombra); }
  .paso { padding: 26px 18px 22px; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}